Portfolio
Discover how we transformed Moroccan companies
Citizen Management Portal
Contexte
A local government had a 100% paper-based citizen request management process, causing long delays and administrative errors.
Défi
Modernize the system while ensuring compliance with Moroccan regulations (CNDP). Handle 500+ monthly requests with a limited team.
Solution
We designed an intuitive web portal allowing citizens to submit requests online, with automated validation workflow and real-time notifications.
Résultats
- ✓ 40% reduction in average processing time (15 days → 9 days)
- ✓ Elimination of administrative errors
- ✓ Citizen satisfaction increased from 62% to 89%
- ✓ CNDP compliance certified
Credit Process Automation
Contexte
A financing company processed credit applications manually, with response times of 5-7 days and high error rates.
Défi
Accelerate the decision process while adhering to strict banking standards. Reduce errors and administrative burden.
Solution
We implemented an RPA solution coupled with an AI scoring engine to automatically evaluate credit applications according to defined criteria.
Résultats
- ✓ Response time reduced from 5 days to 2 hours
- ✓ 95% of applications processed automatically
- ✓ 78% reduction in errors
- ✓ 60% reduction in per-file processing cost
Production Tracking Dashboard
Contexte
An industrial company had no real-time visibility into production. Managers had access only to manually generated weekly reports.
Défi
Implement a real-time monitoring system accessible from both the factory floor and management offices.
Solution
We built a real-time dashboard connected directly to the factory's SCADA systems, with automatic alerts for anomalies.
Résultats
- ✓ Real-time visibility on all key indicators
- ✓ Anomaly detection in under one minute
- ✓ 12% improvement in performance
- ✓ 25% reduction in downtime